Editor’s Note: The Library has frequently been blessed with capable and enthusiastic volunteers working without pay in many areas, including Technical Services, Reference, and Special Collections & Archives. In this space we will feature our volunteers, who donate their time and energy in the service of the Library mission.
My name is Fran McGowan, and I have been happily volunteering at the Regent University Library since September 2010. As a volunteer, I have worked mostly on LibGuides, which the Library launched during the summer in 2011. I have also assisted with work in Special Collections & Archives and Technical Services. I am currently working on a LibGuide on research with mobile devices.
Since January 2011, I have also been working towards my Master’s degree in Library and Information Science through Drexel University. This quarter I am taking Digital Reference Services, which entails extensive hands-on work with the ipl2. My research interest is in the area of academic library trends, in particular, the development and use of information commons and the changing nature of digital reference services.