Book Discussion: Beloved, by Toni Morrison

BelovedWidely regarded as Toni Morrison’s finest work, Beloved tells the story of a runaway slave and her daughter. Sethe, the novel’s protagonist, was born a slave and escaped to Ohio. Eighteen years later, she is still not free from memories of Sweet Home, the Kentucky farm where she witnessed so many cruelties.

Inspired by historical events the author discovered in an old newspaper article, Beloved has been called the defining novel of American slavery, the one by which all future treatments of the subject will be measured.

On Thursday, February 25 at noon, Dr. Connie Calloway will lead a discussion of Beloved in the Library Conference room. Distance students and faculty are invited to join in via Google Hangouts.

For information about future discussions in the Library, see the Book Club webpage.

New Hot Water Dispenser at Circulation Desk

Response GraphicThe Library has been conducting its online customer satisfaction survey since 2000. After sixteen years, it sometimes seems that we have already implemented all possible easy requests, and that only suggestions with more complex solutions (e.g. temperature) remain. So we were pleasantly surprised to find this idea on the 2015 survey:

  • “One suggestion I think would be helpful to students is to have a hot water dispenser on the first floor. On Saturdays when the Ordinary is closed, students could bring teabags and make tea to drink while studying.”
Control enthusiasts will appreciate that the water is a precise 195 degrees every time.

Control enthusiasts will appreciate that the water is a precise 195 degrees every time.

What a great idea! On the left side of the Circulation Desk, Library users will now find a Zojirushi water boiler and warmer, ready to dispense water at a precise 195 degrees Fahrenheit for all your hot beverage needs. So improve your productivity by including a tea bag, instant coffee, or ramen soup with your Library provisions. The hot water is on us.

Database Trial: World Politics Review

WPRWorld Politics Review (WPR) provides analysis of critical global trends for academics, policymakers, and businesspeople. Written by leading experts and on-the-ground influencers, WPR articles provide access to authoritative analyses, including non-American and non-Western points of view. New content is added daily, and researchers have the option of searching World Politics Review on the company’s website or on the EBSCOhost platform.

Our trial of World Politics Review goes until March 31, 2016. Click here to take the WPR for a test drive on the company’s website and here to search it on EBSCOhost.

The Library strives to acquire the best possible databases for the research needs of Regent students, staff, and faculty. Your input during trials helps us decide whether or not to subscribe to a new database Please share your opinions on this resources by completing our short evaluation form.

2015 Customer Satisfaction Survey Roundup

CSSLast fall, the Library took our 12th annual Customer Satisfaction Survey (CSS).* The 2015 CSS, which consisted of separate surveys for students, faculty, and staff, was completed over the course of two weeks in November. Our survey aims to gauge how well we are facilitating student learning and research through our resources, services, and physical space. Thank you to everyone who participated, and congratulations to the five winners in our Amazon gift card appreciation drawing.

We received 571 responses, including hundreds of comments covering nearly every aspect of our services. Click here to view all three surveys.


A number of respondents commented that the Library is a great place to study and is blessed with a friendly, welcoming staff. Here are a just a couple of the praises we received:

  • “The Regent Library outpaces every other university library I have experienced. Staff is helpful, the range of books available is expansive, and the interlibrary loan service has saved my research many times.”
  • “Had it not been for the great services of the Interlibrary Loan, I may have had to drop a course. You have saved me time, and given me opportunity to pursue my calling. Thank you so much!”


Although we are grateful for comments such as these, the real purpose of the CSS is to learn what changes and improvement our users would like to see. Some of the criticisms we received include the following:

  • Excessive noise
  • Problems with interior of Library (signage, furniture, electrical outlets, etc.)
  • Technical problems within the Library website
  • Problems with OneSearch

You spoke, we acted.

In the weeks ahead, we will address these and other topics in this space. The Library makes every effort to implement improvements requested by our faculty and students.

The next CSS will be held in fall 2016, but you don’t have to wait until then to share your thoughts. Send us your ideas anytime through our online comment form.


*In 2009 and 2012 the LibQUAL+® was used instead of the CSS. LibQual is a standardized instrument administered by the Association of Research Libraries.

Book Discussion: Washington Square, by Henry James

William Glackens, Washington Square 1910

William Glackens, Washington Square 1910

Set in the New York of James’s early childhood, Washington Square is one of Henry James’s most appealing and popular novels, with the most straightforward plot and style of any of his works.

Dr. Austin Sloper is a wealthy and domineering father who is disappointed in his daughter, whom he dismisses as plain and simpleminded. The gentle and dutiful Catherine Sloper has always been in awe of her father, but when she falls in love with Morris Townsend, a penniless charmer whom Dr. Sloper accuses of being a fortune hunter, she dares to defy him. A battle of wills then ensues that will leave her forever changed. Readers have long admired the way that the innocent Catherine, misled by her meddling aunt and mistreated by both her father and her suitor, grows in strength and wisdom over the course of the novel.

John Singer Sargent, Two Girls Fishing, 1912

John Singer Sargent, Two Girls Fishing, 1912

The Library Book Club will discuss Washington Square on Thursday, January 28 at 12:00 in the Library Conference Room. Distance students and faculty are invited to join in via Google Hangouts.

For information about future book discussions at the Library, see the Library Book Club webpage or contact Harold Henkel at