New Service for Distance Students

Dorothy Hargett, Access Services Librarian

The Library is pleased to announce a new service for distance students. Until now, distance students have only been able to borrow books from the Regent Library collection. We receive comments about this limitation each year on our Customer Satisfaction Survey, such as these:

  • “I have honestly avoided using any materials you don’t have because I am a distance student, and it’s not convenient to borrow. The one time I attempted to use Interlibrary Loan, they were unable to fulfill my request.”
  • “Need to let distance students get books through Interlibrary Loan”

Beginning this semester, distance students residing within the United States may use their Regent ILLiad accounts to borrow up to two (2) books per quarter from other libraries through our Interlibrary Loan (ILL) department.

If you need a book that is not in the Regent Library, our ILL team will search holdings across libraries worldwide to locate an available copy. You can request these books by the same process you use for requesting Regent-owned items. As we have always done with our own books, we will ship items from other libraries to your home at no charge to you. You pay only the cost of shipping the items back (if you are unable to return the books in person). Returning borrowed books by the due date will enable the ILL team to ship them back to the lending library in a timely manner, saving us (and you) late fines.

Although we recommend using your local public library’s ILL service if available, we recognize that not all public libraries offer ILL, so we are glad that we can now make this important resource available to all our students.

To log into your ILLiad account click here.

2014 Customer Satisfaction Survey in Review

by Melody Detar, Divinity Librarian

The Library faculty began the new year by pouring over thousands of comments and suggestions about the Library’s resources and services. The 2014 Library Customer Satisfaction Survey, which consisted of three separate surveys for students, faculty and staff, was completed over the course of two weeks in November. Our survey aims to help us gauge how well we are facilitating patron learning and research through our resources, services, and physical space. Thank you to everyone who participated!

Click here to view all three surveys.

We have thoroughly reviewed and discussed the results from over 740 respondents. Some of the most common concerns include:

  • Accessing the hundreds of thousands of e-books in the Library collection.
  • Requesting books for Library purchase.
  • Getting after-hours assistance, particularly for distance students in different time zones.
  • Accessing books and articles through the Library catalog, online databases, and InterLibrary Loan.
  • Using Special Collections.

Feedback Express

In the weeks ahead, we will address these and other topics in our Feedback Express column. The Library makes every effort to implement improvements requested by our faculty and students.

The Library faculty and staff are grateful to all our survey takers for taking the time to help us improve our services and resources and ultimately, our support for the University mission. We also appreciated the many compliments we received about positive experiences in the Library.

The next Library survey will be held in fall 2015, but you do not have to wait until then to share your thoughts Send us your ideas anytime via our online comment form or by filling out a comment card and dropping it in the box by the reference desk.

Educational Entertainment to Fill Your Free Time

by Georgi Bordner, Librarian, Head of Technical Services

"Please, sir, I want some more." Watch the best of PBS in the Library's Digital Theatre.

“Please, sir, I want some more.” Watch the best of PBS in the Library’s Digital Theatre.

Are you looking for a study break, and the usual TV programs just aren’t calling your name? The Library has a solution. Our collection of over 450 educational and entertaining PBS videos is available online, and offers something for everyone. Lovers of classic literature might enjoy selections such as Jane Austen’s Mansfield Park, Charles Dickens’ Oliver Twist, or Leo Tolstoy’s Anna Karenina. History buffs can choose from a wide selection of topics, from The Greeks: The Crucible of Civilization to The Civil War to The Invasion of Iraq. Sports fans who are looking for a break from football might consider Baseball. If you’d like to get a fresh perspective on your faith, you might want to check out From Jesus to Christ: The First Christians. For patrons of the arts, we have programs on music (Jazz), theater (Broadway: The American Musical), and artists such as Thomas Hart Benton. If none of those subjects interest you, how about science (Galileo’s Battle for the Heavens) or finance (Suze Orman for the Young, Fabulous, & Broke)? Take a look at the full list: You might be surprised at what you find, and you’ll never again be bored by the lack of quality programming on TV!

Happy New Year, from the Library!

by Melody Detar, Divinity Librarian

Join us for fun events like National Library Week in April.

Join us for fun events like National Library Week in April.

The start of a new year is an exciting time to reflect on the past year and consider the great possibilities for the year ahead. The new semester brings fresh challenges and ways to grow in knowledge and understanding. In the midst of celebrating and creating resolutions, we encourage our readers to remember the Lord’s blessings. It’s easy to get lost in the deluge of negativity that often permeates media and news outlets, but the Bible reminds us that “…there is no good in them, but for a man to rejoice, and to do good in his life.” (Ecclesiastes 3:12).

As you begin the spring semester, we invite you to:

  1. Think positively and be encouraged by God’s blessings you have our lives!
  2. Find fulfillment through relationships with God, family, and friends.
  3. Grow in knowledge by taking advantage of the research help the Regent University librarians can provide.

Don’t forget that there are many ways to connect with the Library! We are on Facebook, Google+, YouTube, and Pinterest. We also want to help you reach any reading goals you have this year through our lively Book Club, which meets monthly both on campus and online via Google Hangouts. We look forward to connecting with you in 2015!

Library Service Projects

During the past week, the librarians and staff completed two service projects to help those in need this season. On December 10, they filled twenty Christmas stockings with snacks and personal items that will be distributed by Blankets for the Homeless, a local ministry founded by College of Arts & Sciences student Mariah Smith. On December 12, the librarians and staff gathered at the Union Mission warehouse in Norfolk, where they filled 86 bags with toys for needy children.

The Library is grateful for this annual opportunity to help the less fortunate members our community. For photos from the Union Mission project, see our albums on Facebook, Google+, or Flickr.

To find out how you can help make this Christmas a little brighter for some of the least of Christ’s brethren in Hampton Roads, watch the following video from 700 Club Interactive: