Tag Archives: ILL

Requesting Books and Articles not in the Library

by Ann Moriarty, Reference Librarian

Response GraphicIn the Library’s most recent Annual Report, we listed our holdings for some of the most popular resource types, including the following:

  • Print books: 322,124
  • E-books: 460,174
  • E-journals: 353,033
  • Streaming videos: 19,572
  • Databases: 219

While the librarians strive to select the best books, e-books, and journals to meet the research needs of the Regent community, it will never be possible to have all the resources that individual projects may require. In the 2015 Customer Satisfaction Survey, we received the following requests for more books, e-books, and journal articles:

  • “More books pertaining to student development would be appreciated.”
  • “I use the library almost exclusively. I wish more books were offered electronically.”
  • “We need access to more databases.”
  • “It would be nice if I were able to access the full text of more articles.”
"I need this article!"

“I need this article!”

The Library is always happy to receive suggestions for new books, e-books, databases, and other resources. To request a purchase, use our online form. If you need something quickly that we don’t have, our InterLibrary Loan (ILL) service can get most journal articles in 2-3 business days and most books in about a week.

If you need something even faster than ILL can procure, you might want to consider a visit to another library. The reference librarians can help you with emergency searching in other libraries’ catalogs. On-campus students have borrowing privileges at Tidewater Academic Consortium libraries, and distance students can be reimbursed for the fee for a card at an academic library in their area. For more information about these benefits, contact the Circulation Services.

While we are confident that the Library’s collection will meet the great majority of your research needs, with a little planning, even items that we don’t currently have can almost always be quickly obtained.

New Service for Distance Students

Dorothy Hargett, Access Services Librarian

The Library is pleased to announce a new service for distance students. Until now, distance students have only been able to borrow books from the Regent Library collection. We receive comments about this limitation each year on our Customer Satisfaction Survey, such as these:

  • “I have honestly avoided using any materials you don’t have because I am a distance student, and it’s not convenient to borrow. The one time I attempted to use Interlibrary Loan, they were unable to fulfill my request.”
  • “Need to let distance students get books through Interlibrary Loan”

Beginning this semester, distance students residing within the United States may use their Regent ILLiad accounts to borrow up to two (2) books per quarter from other libraries through our Interlibrary Loan (ILL) department.

If you need a book that is not in the Regent Library, our ILL team will search holdings across libraries worldwide to locate an available copy. You can request these books by the same process you use for requesting Regent-owned items. As we have always done with our own books, we will ship items from other libraries to your home at no charge to you. You pay only the cost of shipping the items back (if you are unable to return the books in person). Returning borrowed books by the due date will enable the ILL team to ship them back to the lending library in a timely manner, saving us (and you) late fines.

Although we recommend using your local public library’s ILL service if available, we recognize that not all public libraries offer ILL, so we are glad that we can now make this important resource available to all our students.

To log into your ILLiad account click here.