Feedback Express — How does the Library support the QEP?

Written by Harold Henkel, Associate Librarian

Since 2007, the Quality Enhancement Plan (QEP), RU Global, has been an essential component of the Regent University Experience. According to the Explanation for the QEP model, “to be successful in [the] global environment, Regent graduates must be able to demonstrate global awareness, ethical commitments to individual and social responsibility, and intercultural competency. Hence, curriculum and programs at Regent will be designed to prepare our students for intercultural effectiveness in national and international settings.”

But how is the Library contributing to this important goal? In the 2009-2010 Customer Satisfaction Survey, we received the following comment:

Maybe the library can do more to support the global competency initiatives. I don’t think I am aware of all the library is doing in this area.

Since the fall of 2007, contributing to the success of the RU Global campaign has been a principal goal of nearly all Library activities. Library initiatives to support the QEP include:

  • Increased emphasis on collecting foreign books and films that promote a global perspective. Last year, the Library added 1,600 such items to the catalog.
  • A 2009 faculty research grant report that identified strengths and weaknesses in the Library’s international holdings.
  • Participation in the 2010 QEP Roundtable: A Window to the Middle East. The Library Book Club sponsored a University common read of stories and essays by Israeli author Amos Oz and hosted a discussion about Oz by Rabbi Israel Zoberman.
  • Library faculty reviews of resources that enhance global competence is a new regular feature in the Library blog, RU Global—Resources for World Leaders.
  • Promoting global literature through the Library Book Club. Since 2008, the Book Club has read works by writers from Afghanistan, Russia, Argentina, Iran, Israel, and Nigeria. Global authors in the 2010-2011 schedule include Velma Wallis, Sandra Cisneros, Chinua Achebe, and S.Y. Agnon.
  • Purchase of foreign language learning software, Mango Languages, which gives Regent students, faculty, and staff access to online instruction in 22 foreign languages.
  • The 2009 Festival of Tolstoy and Russian culture, as part of the National Endowment for the Arts’ Big Read program.
  • Sharing Stories from Our Home Countries—Readings and discussions of favorite stories by international faculty and and staff during 2009 National Library Week.
  • Road to Regent multimedia exhibit, chronicling the different journeys to Regent by eleven students from around the world.
  • Helped coordinate the Women’s Issues & Lives in Faith & Film international film series, as part of Women’s History Month, 2009.

The Library will continue to look for innovative ways to promote global learning and welcomes suggestions for programs and new purchases.

If you have a question or concern about the Library that you would like to see addressed in this space, please use our online comment form or contact Harold Henkel at