Feedback Express — Where’s the full text?

Written by Sandra Yaegle, Head of Public Services

In the course of providing research assistance, the librarians are occasionally asked why full-text databases, such as Academic Search Complete and ATLA Religion, also return records with no full-text attached. A comment on the 2010 Customer Satisfaction Survey posed this question directly:

If the university doesn’t subscribe to a particular publication, why do articles from that publication come up when I search for topics in the database when the full-text is not available?

It is correct that when you search the databases you will encounter material that is not immediately available in full-text. This can occur for a variety of reasons. There may be publisher restrictions, or the library’s subscription may only provide a portion of the full-text. If you are searching for an article and the database returns only a record with no full-text, your next step should be to check the Full-Text Journal Finder. This great timesaving tool is a list of every publication that the Library has access to in full-text. It allows users to search journals, magazines, and newspapers by title. If the Library has the publication in hard copy or electronic form, the Full-Text Journal Finder links directly to it in the relevant database or page in the Library catalog.

If the Full-text Journal Finder indicates that we have no full-text access to a journal or issue you need, the Library’s Interlibrary Loan service can acquire most articles for you in PDF in under a week.

The Full-Text Journal Finder is a powerful resource that provides Regent researchers with the quickest access to full-text articles in the Library databases. Providing you allow a week for receipt, Interlibrary Loan can usually supply you with articles not available from our databases.

If you have a question or concern about the Library that you would like to see addressed in this space, please use our online comment form or contact Harold Henkel at harohen@regent.edu.